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  1. Know It
  2. How to?

How to?

  • What is the Marketplace
  • How to manage failed reminders
  • How to send manual reminders
  • How to get started with Know-it
  • How to view the reminders sent to my customers?
  • How to re-authenticate your mailbox (O365/Gmail)
  • How to manage ledger access
  • How to manage notifications from the platform
  • How to stop customers from receiving automated reminders
  • How to use the initial chase?
  • How to manage expected payment dates?
  • How to send invoices and statements to customers
  • How to manage your Chase-it templates
  • How to update my user details
  • How to manage different ledgers in Know-it
  • How to view and manage issues/missing data
  • How to connect and manage your Sage50 integration
  • How to integrate your mailbox to Chase-it (O365/Gmail)
  • How to manage your subscription
  • How to manage a user role – user vs admin
  • How to add a user
  • How to connect your ledger
  • How to import a CSV of your customers
  • Invoice Finance-it partner: Swoop
  • How to manage your Chase-it schedule
  • How to use the Chase-it Escalation Process
  • How to pull a credit report
  • How does the CreditSafe monitoring work?
  • How to view Companies House updates on my customers
  • How to view your Unsecured Creditor Claims?
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Know It