Clara Gobrecht

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Activity overview

Latest activity by Clara Gobrecht
  • Clara Gobrecht created an article,

    What is the Marketplace

    The Marketplace allows you to purchase credit reports, SMS and Letters as you need them   Credit report You can purchase single credit reports to pull a new credit report on a UK Business or get an...

  • Clara Gobrecht created an article,

    How to manage failed reminders

    Available with a ledger connected in Free Trial, Free Plan, Full Subscription or Add-ons Check-it or Chase-it   1. Failure to send alerts If a reminder fails to send, the platform will alert you in...

  • Clara Gobrecht created an article,

    How to send manual reminders

    Available in all our packages: in Free Trial, Free Plan, Full Subscription and Add-ons Check-it or Chase-it.   Know-it allows you to set up automated reminders to help you systematically remind you...

  • Clara Gobrecht created an article,

    How to get started with Know-it

    1. Initial set up Connect your ledger Invite extra users How to manage ledger access Ledger MOT: review missing data which might prevent you from monitoring or chasing customers If you manage the...

  • Clara Gobrecht created an article,

    How to view the reminders sent to my customers?

    Available in Free Trial, Free Plan, Full Subscription and Add-ons Check-it or Chase-it.   Know-it will give you an overview of all the reminders (Email, SMS and Letters) that have been sent on your...

  • Clara Gobrecht created an article,

    How to re-authenticate your mailbox (O365/Gmail)

    Re-Authenticating your mailbox If you change your O365/Gmail password or change security settings, Know-it will automatically ask you to re-authenticate your mailbox to keep using it to send remind...

  • Clara Gobrecht created an article,

    How does Collect-it work?

    Available in all our packages: in Free Trial, Free Plan, Full Subscription and Add-ons Check-it or Chase-it. Darcey Quigley & Co are the official commercial debt recovery partner of Know-it so any...

  • Clara Gobrecht created an article,

    How to manage ledger access

    Available in all our packages from admin user: in Free Trial, Free Plan, Full Subscription and Add-ons Check-it or Chase-it.   💡 You need to be an admin user to be able to add users and give ledger...

  • Clara Gobrecht created an article,

    How to manage notifications from the platform

    Available in all our packages: in Free Trial, Free Plan, Full Subscription and Add-ons Check-it or Chase-it.   You can manage the notifications you receive from the platform for each user.   1. Ema...

  • Clara Gobrecht created an article,

    How to stop customers from receiving automated reminders

    Available with a ledger connected in the Free Trial, Full Subscription and Add-ons Chase-it   1. Disabling the automated chase for specific customers   You can prevent certain customers from ever r...